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SEEING FILMS
WHEN CAN I REGISTER FOR FESTIVAL PASSES AND TICKET PACKAGES?
IN ORDER TO PURCHASE A FESTIVAL PASS OR TICKET PACKAGE, YOU MUST FIRST REGISTER ONLINE ANYTIME BETWEEN SEPTEMBER 24th AND OCTOBER 5TH, 2007. After the close of registration, you will receive an e-mail on October 12th, 2007 indicating whether or not you were randomly selected to receive a half hour timeslot. We'll include the website link and the phone number you can use to purchase your festival pass, ticket package, or individual tickets if you receive a timeslot. Quantities are very limited and registration does not guarantee a timeslot or availability. Registration dates and times are randomly assigned by a computer.
Click here for more information.
WHEN CAN I REGISTER FOR ADVANCE INDIVIDUAL TICKETS?
IN ORDER TO PURCHASE ADVANCE INDIVIDUAL TICKETS, YOU MUST FIRST REGISTER ONLINE ANYTIME BETWEEN NOVEMBER 26th AND DECEMBER 19th, 2007. After the close of registration, you will receive an e-mail on December 21st, 2007 indicating whether or not you were randomly selected to receive a half hour timeslot. We'll include the website link and the phone number you can use to purchase your festival pass, ticket package, or individual tickets if you receive a timeslot. Quantities are very limited and registration does not guarantee a timeslot or availability. Registration dates and times are randomly assigned by a computer.
WHERE DO I PICK UP MY PASS OR TICKET PACKAGE ONCE I GET TO PARK CITY?
All festival passes and ticket packages can only be picked up at the Pass and Package Office, located in the Main Box Office in Park City. Please pick up your passes and ticket packages at least 2 hours before your first screening time. You must present photo ID to be issued your pass or package. Festival passes and ticket packages are only available for pick up at the Pass and Package Office during it's normal business hours (TBA). For Pass and Package Office Hours click here.
WHERE DO I PICK UP MY INDIVIDUAL TICKETS?
Patrons who purchased individual tickets online or over the phone and did not order express delivery must pick up their tickets during normal business hours at any Main Box Office. You must present photo ID to be issued your tickets. Please pick-up your tickets at least 2 HOURS before your first screening time. Tickets for screenings prior to 10:00 a.m. should be picked up the day before as heavy traffic is expected in the Main Box Office during the early morning hours. Tickets for screenings after 7:00 PM must be picked up during regular Main Box Office hours. There is no Ticket Pick-Up at the theaters. Be sure to select tickets according to your arrival time and the Main Box office Hours of operation (TBA). For Pass and Package Office Hours click here.
WHEN I ARRIVE AT THE FESTIVAL, I DISCOVER THAT TICKETS TO THE FILM I WANT TO SEE ARE NO LONGER AVAILABLE. WHAT CAN I DO?
This is THE question. And you may feel like you've tried EVERYTHING. But just remember that the best-kept secret of navigating the Festival is that where there's a will, there's a way. Here are a few of your options:
Day-of-Show Sales
Didn't get the tickets you wanted to a sold-out screening? Come in to our Main Box Offices in Salt Lake City or Park City to get tickets to previously unavailable screenings. Each morning at 8:00 a.m., the Main Box Offices in Park City and Salt Lake City release a limited number of tickets to that day's screenings. Tickets for each theatre's first screening of the day are released at 8:00 a.m. the day before. Day-of-show tickets must be purchased in-person; they are not available by phone or online.
The Wait List
Ready to get to know your fellow filmgoers? No Sundance experience would be complete without seeing at least one film via the Wait-List. Each year, thousands of filmgoers see popular festival films without advance tickets. There's no need to go to the Main Box Office- just go directly to the theatre of the screening you wish to attend. Arrive two hours before the scheduled screening time to pick up your wait-list number (one per person). For each theatre's first screening of the day, wait-list numbers will be distributed one hour before the scheduled screening time. Once you have your number, you can go grab a coffee or a sandwich, but you should return no later than 30 minutes before the screening time. You'll then line up according to number, and tickets will be sold in sequential order and based on availability. The best part- the tickets are only $10! Only cash is accepted, so be sure to stop by the ATM before coming to the theatres.
Other Options
Don't despair if you just can't find that ticket. There are film panels, concerts, demonstrations, and more in addition to our regular program of films. Events run all day, every day at Festival venues like the Filmmaker Lodge, the Music Cafe, the New Frontier on Main, and Sundance House. And there's always something happening at Festival Headquarters at the Park City Marriott.
WHAT'S THE "WAIT LIST?"
The wait-list is how you get into films you couldn't get tickets to. Thousands of people get into sold out screenings via the wait-list. Just go directly to the theatre of the screening you wish to attend. Arrive two hours before the scheduled screening time to pick up your wait-list number (one per person). For each theatre's first screening of the day, wait-list numbers will be distributed one hour before the scheduled screening time. Once you have your number, you'll need to return no later than 30 minutes before the screening time. You'll then line up according to number, and tickets will be sold in sequential order and based on availability. The tickets are only $10, but remember to bring cash! The theatres don't accept checks or credit cards!
WHAT'S THE BEST WAY TO FIND OUT ABOUT SCHEDULE CHANGES, INCLUDING ANY ADDED SCREENINGS?
Check theatres, Main Box Offices, Information Booths, and the Sundance Film Festival Daily Insider for the latest info on any changes to the schedule, including "TBAs" - a placeholder in the film schedule that allows Festival programmers to add screenings of popular films. You can also check this website or call our Ticketing Hotline at 435-776-7878 for up-to-date festival information.
IS THERE AN ADVANTAGE TO BUYING TICKETS ON THE WEB VS. OVER THE TELEPHONE?
All ticket buyers choose from the same pool of available tickets. If a ticket is no longer available from the Call Center, it is also unavailable on the Web. The advantages to using the Web to buy tickets are many. Filmgoers can go online to purchase tickets after their predetermined start time until 6:00 PM on January 12, while customers ordering tickets over the telephone must call during their designated time slot. The Web also offers filmgoers immediate visual confirmation of what is still available, and the $10 phone-handling fee does not apply to online purchases.